Michael N Xqg

Horrible Commercial

They have a commercial that just focuses on a guy chomping loudly on their chips. The commercial stars some duchebag and David from Schitts Creek. It's disgusting.
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Preferred solution: Stop showing this commercial, and never make an ad again where the primary component is some guy loudly chewing. Were you raised in a barn?

User's recommendation: Never buy this product

Vanessa A Jtj
map-marker Murray, Kentucky

Customer service not understanding

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Tostitos - Customer service not understanding
Updated by user Apr 23, 2021

Customer service tossed a cheap coupon at me, expecting things to be resolved

Original review Apr 23, 2021
The store didn't accept the coupons on the box of chips. Also, over z bought tostitos and dip promo. Didn't accept coupon. And the did traded like Vomit and hot sauce, inedible. Called tostitos company because I lost over $5. I was sent a $1 coupon and a $.55 off coupon. That's not right, and I'll buy another brand if this is how I'm going to be treated. I feel like you don't care if I'm a customer or not!
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Loss:
$5
Pros:
  • Normally great
Cons:
  • Horrible flavor

Preferred solution: Price reduction

User's recommendation: At least cover their loss with coupons!!!

Pam H Dur

Terrible commercial

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When your tostitos commercial with all the loud crunching comes on I can't turn it off fast enough. Can't you make commercials that let the actors have manners?
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Anonymous

I stuck my hand is the jar and my hand hurts

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so basically i stuck my whole hand in the salsa con queso dip and my hand has formed a rash and it kinda hurts Sad plz respond Cry
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Cons:
  • I have a rash

User's recommendation: don’t stick ur hand in the jar

Jennifer C Vok

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Verified Reviewer

I want black bean and garlic chips

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I know that 200 is not a big number however I can get at least 200 people to sign something saying that they want the black bean and garlic chips back
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Preferred solution: Please bring back garlic and black bean tortilla chips

User's recommendation: Speak up if you want something or no one will ever know

Kendra R Omu

To bring a item back

I work in customer service at a grocery store and for months Ive had a few customers complain about the Tostitos smooth and cheese dip that has been discontinued for whatever reason . My company prides itself on providing premier customer service and it upsets me that my customers cant get a certain product due to it being discontinued for no apparent reason to us I wish you guys wouldve kept it like all the other dips you make because it definitely was selling I bought it as well for my dip
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Pros:
  • Great chips for parties and dips

Preferred solution: Let the company propose a solution

User's recommendation: Help me get this item back

Anonymous
map-marker Valley Cottage, New York

Can't find a product

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Tostitos - Can't find a product
Cannot find black bean and garlic Tostitos. Please bring them back!!! Called today and was told the were not discontinued that they may be coming back just dont have a date yet!
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User's recommendation: Call the company

Mary R Qre

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Verified Buyer
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Verified Reviewer

Sharp object plastic inside my tortillas bag

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Tostitos - Sharp object plastic inside my tortillas bag
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Found hard sharp plastic objects inside my tortillas bag while I was eating
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Preferred solution: Disgusted

User's recommendation: Nope

1 comment
Guest

Don’t buy this dangerous

Diane H Nzk

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Verified Reviewer

Chips Have Lost Quallity

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We have bought your Home Style Restaurant chips for years! They have now changed the recipe and they are no longer rigid enough to dip. The chips break constantly. They are not as thick as they were. You seem to have ruined them! We will be finding another brand instead of Tostitos for our dipping chips of choice. They don't work for nachos anymore.
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Preferred solution: We want you to make the Restaurant chips like you did up until a few months ago.

User's recommendation: Do not buy until they revert back to original recipe. Chips now break!

1 comment
Guest

Agree terrible new formula. Used to go out of my way to buy Tostitos — no more!

Anonymous
map-marker New York, New York

Product quality control issue

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Tostitos - Product quality control issue
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We purchased a bag of Tostitos for the Super Bowl. At the bottom of the bag we found what appears to be a hardened lump of Tostitos the length of my hand at the bottom of the bag. Please refer to the attached photographs. Needless to say we are concerned about how this defect ended up in our bag. It spoiled our pleasure of having crisps with salsa, guacamole and jalapeños that we had prepared to have with the crisps.
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James W Doh

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Verified Buyer
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Verified Reviewer

Why there is a nasty pizza roll in bottom of bag looks like fungus and a whole in it with something growing on it.

Tostitos - Why there is a nasty pizza roll in bottom of bag looks like fungus and a whole in it...
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Tostitos - Why there is a nasty pizza roll in bottom of bag looks like fungus and a whole... - Image 3
Tostitos - Why there is a nasty pizza roll in bottom of bag looks like fungus and a whole... - Image 4
Tostitos - Why there is a nasty pizza roll in bottom of bag looks like fungus and a whole... - Image 5

Got down to about half of my bag of pizza rolls right out of freezer and dumped rest out on plate and the second or third to last came out looking like it had mold growing on it and was desolviing due to whatever is growing on it. Also had a whole in a random spot not sure what is up with this pizza roll but I am hoping all the rest that was already consumed was ok due to this one being in the bag with all of the rest.

I know its not burnt sense it came frozen from the manufacture and grocery store and were frozen at my house as well. Just figured I would let the manufacture know cause the date and everything is good so not sure what got on this roll.

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Pros:
  • Pizza rolls are good
Cons:
  • Nothing till today

Preferred solution: Let the company propose a solution

Sarah C Wcx

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Verified Reviewer

Piece of something inside the dip

Tostitos - Piece of something inside the dip
As I was eating the Avocado Salsa dip I noticed there was something blue sticking out of the dip. When I pulled it out it appeared to be rubber. Maybe, a piece of someone's gloves fell in? I was super grossed out!
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Pros:
  • Taste good
Cons:
  • Almost emergency room visit

Preferred solution: Let the company propose a solution

User's recommendation: Examine the dip.

Christine B Mcd

WE Loved the Black Bean and Garlic chips

My husband and I got the black bean & Garlic tostitos' then we went to get them again and we could not find them any where When will they be back on Walmarts Shelfs. Why were they discontinued ???? PLEASE bring them Back !!!!!! Please contact me chrisnabago@***.com When they will be coming back. Thank-you !!!!!
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Pros:
  • Good chips

Preferred solution: Bring them BACK NOW !!!!!!

Anonymous
map-marker Scarborough, Ontario

Salsa

My Salsa once opened and refrigerated goes moldy in a very short period of time. I end up only using a small portion of the jar. Any suggestions to prevent this?
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User's recommendation: Be aware

Mary R Qre

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Verified Reviewer
| map-marker Milford, New Hampshire

Plastic

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Is eating my chips and then I found a shop Triangle object inside my chips
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